Returns & Shipping
We stand behind every piece we make. If you're not happy, we'll make it right.
30-Day Satisfaction Guarantee
Every Proverb 31 product comes with our promise: love it, or we'll replace it, exchange it, or refund it. No hassle.
Return Policy
Standard Items (Bible Covers, Tumblers, Keychains, Checkbook Covers)
You have 30 days from delivery to return any unused item in its original condition for a full refund or exchange.
- Item must be unused and in original packaging
- Contact us within 30 days of receiving your order
- We'll email you a prepaid return label
- Refund issued within 5 business days of receiving your return
Defective or Damaged Items
If your item arrives damaged or has a manufacturing defect, we'll send a free replacement immediately — no return needed. Just send us a photo of the issue.
Personalized Items
Because each personalized item is made-to-order, we can't accept returns for change of mind on customization choices (color, name, font, emblem). However:
- If there's a production error (wrong name, misspelling, wrong color), we'll replace it at no cost
- If the print quality doesn't meet our standards, we'll replace it free
- If you're genuinely unhappy with the product, contact us — we'll work something out
Shipping
| Order Total | Shipping Cost | Delivery Time |
|---|---|---|
| Under $50 | $5.99 flat rate | 5–7 business days |
| $50 and over | FREE | 5–7 business days |
Where We Ship
We currently ship to all 50 US states. International shipping is not yet available.
Order Processing
Each item is personalized and made to order. Orders are typically processed within 1–2 business days, then shipped via USPS Priority Mail.
Tracking
You'll receive a shipping confirmation email with tracking information once your order ships.
Gift Cards
Digital gift cards are delivered instantly via email and never expire. Gift cards are non-refundable but can be used on any product in the store.
Need Help?
Email us at hello@proverb31daily.com and we'll get back to you within 24 hours.